Front Desk Manager
About The Position
Front Desk Manager Four Seasons Hotel Denver Four Seasons Hotels & Resorts, Employer of Choice “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts Four Seasons Hotels & Resorts is FORTUNE Magazine’s “100 Best Companies to Work For,” a recognition earned since the survey’s inception in 1998. Four Seasons Hotel Denver Located in the heart of Denver’s theatre district, the Hotel offers 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated, progressive steakhouse, EDGE; a luxury spa and salon; and a rooftop oasis with pool. Four Seasons Hotel Denver is honored to be recognized AAA Five Diamond since 2015. Career Opportunity The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.
Requirements
- College degree preferably specializing in hotel/hospitality management, two to three years previous experience in a supervisory or management position in Rooms.
- A successful candidate will have a flexible schedule, ability to work morning, afternoon or evening shifts, weekends and holidays.
- Must be fluent in English and possess legal work authorization in the United States.
Responsibilities
- Plan, organize, control and direct the work of employees of the Front Desk while ensuring guest satisfaction, particularly during guest arrival and departure.
- Select, train, evaluate, lead, motivate, and coach all employees in the Front Desk to ensure that established cultural and benchmark standards are met.
- Work closely with other departments in the Hotel to provide a seamless, luxury guest experience.
- Long-range strategic planning for department operation.
Benefits
- $80,000 annually + Annual Bonus Eligible
- Medical, dental, and vision insurance
- Paid Time Off and Holiday Pay
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Discounted RTD Flex Pass and subsidized parking
- Free shift meal prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
