Front Desk Manager
Emerald Queen Hotel & Casinos•Fife, WA
19h
About The Position
The Front Desk Manager's duties include overseeing front desk operations and ensuring guests are given superior guest service in regards to reservations, room assignments, transportation, and guest requests.
Requirements
- High school diploma or GED equivalent. Degree in hospitality field preferred.
- Minimum three years experience in high end customer service.
- One year in hotel industry preferred.
- Supervisory experience required.
- Working knowledge of MS Office Suite, cash handling and PMS preferred.
- Ability to stand for extended lengths of time.
- Manual and finger dexterity for operation of personal computer and routine paperwork.
- Must be able to tolerate a smoke filled environment.
- Class IIIA Gaming License
- Title 31
- Sexual Harassment
- Blood Borne Pathogens
- Safety and Hazardous Material
- Must be able to obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
Nice To Haves
- Degree in hospitality field
- One year in hotel industry preferred.
- Working knowledge of MS Office Suite, cash handling and PMS
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
