Front Desk Manager
North Point Hospitality Group, Inc.•Savannah, GA
5h
About The Position
The Front Desk Manager is a member of the property Management Team. This role is responsible for assisting in the overall management of Front Office Operations, including coaching to the Front Office staff, responding to guest needs and upholding the Guest Service Principles in all matters.
Requirements
- Bachelor’s degree preferred
- 4-6 years’ related experience
- 3+ years management experience
Responsibilities
- Engages with guests to ensure satisfaction and address concerns when needed
- Ensures proper staffing for Front Desk area
- Hires, trains and develops Front Desk Associates
- Oversees transactions, billing and rate management
- Interacts with other departments to meet guest needs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
