Front desk lead

UFC GymMiami, FL
13d$15Onsite

About The Position

We are seeking a dynamic and organized Front Desk Lead to join our team at UFC Gym in Miami, FL. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive atmosphere for everyone who walks through our doors.

Requirements

  • Prior experience in a customer service or front desk role
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in basic computer skills and knowledge of fitness industry software is a plus
  • Positive attitude and team-oriented mindset

Responsibilities

  • Oversee the front desk operations and ensure a smooth check-in process for members and guests
  • Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with membership inquiries
  • Manage and coordinate the scheduling of front desk staff
  • Maintain cleanliness and organization of the front desk area
  • Assist with administrative tasks such as data entry, filing, and phone correspondence

Benefits

  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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