Front desk lead
UFC Gym•Miami, FL
13d•$15•Onsite
About The Position
We are seeking a dynamic and organized Front Desk Lead to join our team at UFC Gym in Miami, FL. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive atmosphere for everyone who walks through our doors.
Requirements
- Prior experience in a customer service or front desk role
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in basic computer skills and knowledge of fitness industry software is a plus
- Positive attitude and team-oriented mindset
Responsibilities
- Oversee the front desk operations and ensure a smooth check-in process for members and guests
- Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with membership inquiries
- Manage and coordinate the scheduling of front desk staff
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks such as data entry, filing, and phone correspondence
Benefits
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
