Front Desk Intake Coordinator - Bilingual Spanish & Portuguese
About The Position
Join our Team! Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. Scope The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.
Requirements
- Bilingual- Spanish and Portuguese is required
- Occasional travel to other centers as needed is required
- Ability to speak clearly and concisely
- Ability to read, understand, and follow oral and written instruction
- Medical terminology
- Ability to develop goals, prioritize, organize and make most efficient use of time
- Ability to use individual judgment to solve problems and make decisions
- Ability to operate a computer and basic office equipment
- Demonstrated strong interpersonal, oral, and written communication skills
- Ability to transfer knowledge in a precise manner
Nice To Haves
- Experience with ECW system is preferred
Responsibilities
- Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner
- Schedules, coordinates and tracks all incoming and outgoing referrals
- Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff
- Maintains order/cleanliness of assigned workstations
- Insurance verification and collection of patient balances
- Schedules, coordinates and tracks all incoming and outgoing referrals
- Lab orders, processing and follow up on results
- Maintains schedules of assigned providers and resource
- Intake preparation including retrieving records from outside providers/institutions
- Returning any online, email and fax inquiries
- Appointment reminder calls as needed
- Other duties and tasks as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
