Front Desk Intake Coordinator - Bilingual Spanish

Atlanta Autism Center • Peachtree Corners, GA

403d • $31,200 - $41,600

About The Position

The Bilingual Front Desk Intake Coordinator at Atlanta Autism Center is responsible for managing daily administrative operations, providing organization and support to the assigned center(s). This role involves handling communication, patient registration, scheduling, and various front office tasks to ensure smooth operations.

Requirements

• Bilingual in Spanish is required.
• Experience with eClinicalWorks (ECW) system is preferred.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instructions.
• Familiarity with medical terminology.
• Ability to develop goals, prioritize, organize, and make efficient use of time.
• Ability to use individual judgment to solve problems and make decisions.
• Ability to operate a computer and basic office equipment.
• Demonstrated strong interpersonal, oral, and written communication skills.
• Ability to transfer knowledge in a precise manner.

Responsibilities

• Answering all telephone calls for AAC and redirecting them to appropriate staff.
• Scheduling, coordinating, and tracking all incoming and outgoing referrals.
• Checking AAC voicemails at least twice a day, documenting, and distributing them to appropriate staff.
• Maintaining order and cleanliness of assigned workstations.
• Verifying insurance and collecting patient balances.
• Processing lab orders and following up on results.
• Maintaining schedules of assigned providers and resources.
• Preparing intake by retrieving records from outside providers/institutions.
• Returning online, email, and fax inquiries.
• Making appointment reminder calls as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed