Front Desk Hybrid Team Member

Barry's • Houston, TX

388d • Hybrid

About The Position

Barry's is seeking Front Desk team members who will serve as the first line of contact at all Barry's studios. These individuals will be well-versed in all aspects of our fitness program and business, playing a key role in providing superior customer service. Responsibilities include assisting clients with class selections, bookings, and questions, maintaining a clean studio, managing FuelBar orders, and handling merchandise purchases. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, and an excitement for our brand.

Requirements

• Strong customer service skills
• Availability for two to five shifts, one being a weekend day
• Friendly, outgoing personality and enjoy social interaction
• Exhibits enthusiasm for the studio and for the job
• Must be a patient, courteous listener, able to show empathy
• Responding to clients request with a can-do attitude
• Cooperative manner with an optimistic attitude
• Ability to prioritize and work within a fast-paced environment
• Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
• Have an eye for detail and care for the studio's appearance and cleanliness
• Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
• Maintain a professional appearance and behavior
• Demonstrate excellent communication skills
• Candidates must be at least 18 years or older to apply

Responsibilities

• Deliver first class client experience at all times
• Ensure a clean and welcoming atmosphere by assisting in studio cleaning, restocking, and upkeep as needed
• Guide clients regarding the latest studio promotions, membership discounts, and special events
• Maintain product knowledge for all studio retail operations
• Deliver quality protein smoothies and customer service in the Fuel Bar
• Handle pre-orders and orders on the spot, custom to each client's needs
• Assist clients with questions and product selection
• Complete clients orders in a timely manner utilizing a POS transaction
• Maintain fuel bar department areas clean and sanitized
• Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
• Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
• Conduct small studio repairs when appropriate
• Laundry services, including collecting, washing, and folding towels
• Adhere to daily and weekly cleaning and maintenance checklists

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 251-500 employees