Front Desk Hotel Clerk / Hotel Housekeeping

Prima Staffing Services-posted about 1 year ago
$24,960 - $24,960/Yr
Full-time • Entry Level
Port Aransas, TX
Administrative and Support Services
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We are seeking a dedicated and friendly Hotel Front Desk Clerk and Hotel Housekeepers to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Bilingual or multilingual candidates are encouraged to apply, as they will enhance our guest experience.

  • Greet guests upon arrival with a warm and welcoming demeanor.
  • Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
  • Handle reservations and cancellations via phone systems and in-person inquiries.
  • Provide information about hotel amenities, services, and local attractions.
  • Address guest inquiries and resolve any issues promptly to ensure satisfaction.
  • Maintain the front desk area, ensuring it is clean and organized at all times.
  • Perform night audit duties as required, including balancing accounts and preparing reports.
  • Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.
  • Uphold high standards of hospitality management in all interactions.
  • Previous experience in a hotel or resort environment is preferred but not mandatory.
  • Strong customer service skills with an emphasis on phone etiquette.
  • Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
  • Proficient in using phone systems and basic computer software for reservations and reporting.
  • Excellent communication skills, both verbal and written.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.
  • Strong attention to detail with the ability to multitask effectively in a busy setting.
  • A background in hospitality management is a plus but not required.
  • Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
  • A background in hospitality management is a plus but not required.
  • Competitive pay starting from $12.00 per hour.
  • Full-time employment with expected hours of 40 per week.
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