Front Desk Host - Part Time

HyattCambridge, MD
102d$16

About The Position

You'll be the face of Hyatt as a Front Desk Associate. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.
  • Must be available to work flexible shifts including nights, weekends, and holidays.

Responsibilities

  • Greet guest and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, and coding electronic keys.
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted.
  • Ensure prompt delivery of final bills to guest.
  • Communication of hotel services and promotions.
  • Processing forms of payment.
  • Responding to guest inquiries in a timely, friendly, and efficient manner.

Benefits

  • Competitive Salary: $16.75/hour
  • Health Benefits: Medical, dental, and vision insurance starting after just 30 days
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
  • Paid time off, including new child leave
  • 401(k) matching (up to 4%) and employee stock purchase plan
  • Tuition reimbursement and robust training programs
  • Meal credit for employees
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