Front Desk / Host: El Paso, Texas

Dave & Busters Management • El Paso, TX

405d • $16,078 - $23,192 • Onsite

About The Position

The Front Desk/Host position at Dave & Buster's in El Paso, Texas, is focused on providing an exceptional guest experience by welcoming guests, managing game rentals, and ensuring a positive atmosphere. This role requires strong communication skills and the ability to work in a fast-paced environment, making it essential for the host to engage with guests and assist them throughout their visit.

Requirements

• Must be 16 years of age or older.
• Ability to read and communicate in English; Spanish is a plus.
• Ability to lift and carry up to 30 pounds.
• Ability to stand or walk for 100% of the shift in a noisy, fast-paced environment.
• Experience in restaurant, retail, or cashier roles preferred but not required.

Nice To Haves

• Experience in customer service roles.
• Bilingual in English and Spanish.

Responsibilities

• Greet guests with a positive attitude and enthusiasm upon entering the venue.
• Guide guests through their retail, game rental, and dining experiences.
• Ensure the front desk and host station are stocked with necessary supplies and maintained for cleanliness.
• Manage wait times and communicate information to guests and team members.
• Conduct merchandise inventory during and after shifts, if applicable.
• Assist other team members as needed to promote a cooperative working environment.
• Handle guest transactions accurately and efficiently, including 'To Go' orders.
• Notify the manager of any guest dissatisfaction or issues that arise.
• Deliver silverware to guests as they are seated and manage table turnover effectively.

Benefits

• On-the-job training provided.
• Flexible scheduling for work days, nights, and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed