Front Desk Guest Services Associate

Hot Springs City Hot Springs, SD • Hot Springs, SD

382d • $24,794 - $29,120 • Onsite

About The Position

The Front Desk Guest Services Associate at Evans Plunge Mineral Springs is responsible for delivering exceptional customer service to visitors and members. This part-time, seasonal role involves operating the point-of-sale system for admission and concession sales, maintaining cleanliness in the concession area, and providing information about local attractions.

Requirements

• Must be 16 years of age or older.
• Ability to learn and communicate the history of Evans Plunge to the public.
• Excellent communication skills with guests and coworkers.
• Experience in cash handling and balancing cash registers.
• Basic math skills including addition, subtraction, multiplication, and division.
• Minimum knowledge of the aquatics environment.
• Ability to multitask and manage multiple guests simultaneously.
• Awareness and appreciation of cultural diversity in customers and the community.

Responsibilities

• Assist customers with general admission sales and memberships, confirming membership privileges.
• Answer telephone calls professionally.
• Launder towels, swimsuits, and other items as needed.
• Prepare concession food and maintain a well-stocked and organized concession inventory.
• Keep the concession area clean, organized, and operable.
• Vacuum, clean, and empty trash/recycling bins.
• Fill the ice cooler as required.
• Balance cashier registers at the end of shifts.
• Stock merchandise and concessions as needed.
• Provide interpretive services regarding the history and significance of Evans Plunge.
• Direct guests to the Chamber of Commerce/Depot for more information on area attractions.
• Maintain knowledge of concession prices and admission/membership rates.
• Perform related duties as required.

Benefits

• Wage of $11.45/hr with an additional $0.50 yearly for longevity up to four years.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed