Front Desk - Guest Services Agent

Embassy Suites West Valley • West Valley City, UT

33d • $14 • Onsite

About The Position

Are you friendly and outgoing with great customer service instincts? Do you have the desire to work in the hospitality industry with a company that values and respects you? Embassy Suites West Valley in Utah is looking to hire a full-time or part-time Front Desk - Guest Services Agent. This entry-level position earns a competitive wage of $14.00/hour. We provide terrific benefits, including Hilton rates as low as $35/night at any Hilton property for our team members worldwide, rates up to 50% off for their families and friends, medical, dental, life insurance, a 401(k), and Hilton key member discounts. If this sounds like the right full- or part-time opportunity for you, apply today! ABOUT EMBASSY SUITES WEST VALLEY Built in 2013, our hotel provides exceptional modern comfort. Our guests enjoy made-to-order breakfast, complimentary evening receptions, and our lovely indoor pool. We offer a remarkable experience for all who come and visit. Conveniently located, we are five minutes from the Maverick Center and one block from the railway station with links to downtown Salt Lake City. Our team is filled with marvelous members who are passionate about providing extraordinary hospitality. We love to show our appreciation with a fabulous work environment and competitive compensation! A DAY IN THE LIFE OF A FRONT DESK - GUEST SERVICES AGENT As a Front Desk - Guest Services Agent, you are the face of hospitality! With a warm smile, you greet each guest and assist with check-in or check-out. Customer service-driven, you enthusiastically answer phones and answer questions as needed. Keeping our guests comfortable and happy is your top priority. You keep the front desk area clean and presentable. As needed, you provide positive resolutions to guest concerns. You're always willing to take the initiative to resolve issues quickly. You love meeting new people and get great satisfaction from doing your part to ensure smiles all around!

Requirements

• Is high-quality customer service your first priority?
• Do you enjoy meeting and assisting a variety of people each day?
• Are you respectful, professional, and patient?
• Do you work well as part of a team?

Nice To Haves

• Hotel experience (preferred but not required)

Responsibilities

• Greet each guest and assist with check-in or check-out
• Enthusiastically answer phones and answer questions as needed
• Keep the front desk area clean and presentable
• Provide positive resolutions to guest concerns

Benefits

• Hilton rates as low as $35/night at any Hilton property for our team members worldwide
• Rates up to 50% off for their families and friends
• Medical
• Dental
• Life insurance
• A 401(k)
• Hilton key member discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees