Front Desk Guest Ambassador

Precision Imaging Centers • Orlando, FL

just now • Onsite

About The Position

Precision Imaging Centers is expanding in Florida, and we are excited to welcome a PRN Front Desk – Guest Ambassador to our brand-new Orlando location near Millenia Mall.

This role will begin as a PRN (as-needed) position, working 8, 10, or 12-hour shifts depending on operational needs, with the opportunity to grow into a full-time role as the center continues to expand.

We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors.

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.

This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

Bilingual candidates (English/Spanish) are preferred.

Requirements

• Prior experience in customer service, front desk, hospitality, or patient-facing roles
• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Ability to stand or sit for extended periods
• Ability to occasionally lift items up to 25 lbs

Nice To Haves

• Bachelor’s degree preferred
• Bilingual in Spanish preferred

Responsibilities

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)
• Participate in marketing-related initiatives and outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance
• Short- and Long-Term Disability Coverage
• Paid Time Off (PTO) and Paid Holidays
• 401(k) Retirement Plan
• Employee Recognition and Referral Bonus Programs
• Competitive Pay
• Bonus Opportunities based on patient reviews
• Opportunity to grow into a full-time role
• Advancement opportunities with a growing company
• Supportive, patient-centered work environment

What This Job Offers

• Career Level: Entry Level