Front Desk Guest Ambassador / Tech Assistant

Precision Imaging Centers•Jacksonville, FL

3d•Onsite

About The Position

Now Hiring: Front Desk Guest Ambassador / Tech Assistant Location: Gate Parkway Center | Jacksonville, FL Schedule: Full-Time (Friday, Saturday, Sunday) | 8:00 AM – 8:00 PM) Join the #1 Outpatient Imaging Provider in Northeast Florida! Precision Imaging Centers is expanding, and we’re looking for compassionate, detail-oriented individuals to join our Gate Parkway team. This hybrid role combines front desk responsibilities with hands-on support for our imaging technologists, including IV starts as needed, and cross-training to educate and offer patients genetic testing services. Whether you’re looking to grow your healthcare career or gain valuable experience, this role offers flexibility, mentorship, and the chance to make a meaningful impact every day. Position Overview As a Front Desk Guest Ambassador / Tech Assistant, you’ll be the first point of contact for patients while also assisting technologists with imaging procedures and clinical support. You will help ensure smooth administrative and clinical operations, create a welcoming environment, and support patient education initiatives, including genetic testing offerings.

Requirements

High school diploma or equivalent; Bachelor’s degree preferred
2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks
Strong verbal, written, and interpersonal communication skills
Ability to multitask in a fast-paced healthcare setting
Willingness to work full-time or PRN as needed
Ability to stand/sit for extended periods and lift up to 25 lbs

Responsibilities

Greet patients warmly and provide a positive first impression
Register patients, update insurance and personal information
Schedule appointments efficiently and manage phone inquiries
Handle payments and process financial transactions accurately
Promote available services, including genetic testing, and educate patients
Encourage patient feedback and reviews
Maintain a clean and organized reception area
Assist technologists with patient care, including IV starts as needed (will train the right candidate)
Prepare patients for imaging procedures and support during imaging sessions
Transport patients safely and ensure comfort during exams
Stock exam rooms and maintain cleanliness of clinical areas
Support technologists and center operations to maintain efficiency

Benefits

Work with the leading outpatient imaging provider in Northeast Florida
Competitive pay with bonus opportunities
Flexible scheduling for work-life balance
Comprehensive benefits: medical, dental, vision, 401(k), life insurance
Free imaging for employees and dependents
Paid time off and paid holidays
Growth and advancement opportunities in a supportive, patient-focused environment
Recognition & referral bonuses
Great Place to Work® certified
Be part of a team delivering Exceptional Clarity and Superior Care.