Front Desk Floater

Akam Associates Inc.•Dania Beach, FL

About The Position

We are looking for a Task Force Front Desk Associate to provide exceptional customer service and administrative support at various condominium properties as needed. This role requires a highly adaptable, professional individual who can quickly integrate into different property environments, ensuring smooth front desk operations and a welcoming experience for residents and guests.

Requirements

Strong customer service skills with a professional and welcoming demeanor.
Ability to travel to Miami, Broward and West Palm counties.
Ability to adapt quickly to different condominium properties and teams.
Excellent communication skills (verbal and written).
Problem-solving and troubleshooting skills to handle resident concerns efficiently.
Experience with visitor management and access control systems preferred.
Previous experience in hospitality, residential front desk, or property management is a plus.
Strong multitasking and organizational skills.
Ability to work flexible hours and travel between properties if needed, Broward and Miami Dade counties, from downtown to Boca area.

Responsibilities

Greet and assist residents, guests, and vendors in a professional and friendly manner.
Manage front desk operations, including answering calls, responding to emails, and handling resident inquiries.
Monitor and coordinate visitor access and security procedures.
Assist with package handling, deliveries, and resident notifications.
Process work orders and coordinate maintenance requests with the property management team.
Maintain accurate records and logs of resident interactions, deliveries, and incidents.
Enforce community rules and policies in a courteous and respectful manner.
Provide general administrative support, including filing, data entry, and scheduling.
Adapt quickly to different property environments and software systems.
Escalate resident concerns or urgent matters to the appropriate personnel.