Coury Hospitality-posted 3 months ago
Sunnyvale, CA

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. TETRA Hotel, Autograph Collection, is Silicon Valley’s only AAA Four Diamond Marriott property. Opened in 2022, we bring a refined, design-forward approach to hospitality—offering guests an immersive, serene experience infused with the creative energy of the Valley. Located on a dynamic campus alongside AC Hotel Sunnyvale Moffett Park, we are home to 350 rooms, distinct culinary venues, artfully curated social spaces, and a reputation for elevating the guest journey at every turn. We’re seeking passionate hospitality professionals to join us as Front Desk Agents—key players in delivering a welcoming, memorable, and seamless guest experience.

  • Greet guests with genuine warmth and professionalism
  • Facilitate check-ins and check-outs with efficiency and poise
  • Act as a knowledgeable concierge—sharing hotel features, local insights, and personal recommendations
  • Resolve guest needs with empathy and creative problem-solving
  • Collaborate with Valet, Housekeeping, Sales, and other departments to ensure a flawless stay
  • Handle payment and room assignments with accuracy and discretion
  • Represent the TETRA brand with pride and service excellence
  • Love creating human connections and personalized experiences
  • Thrive in a fast-paced, luxury hospitality environment
  • Communicate clearly and confidently—both in person and over the phone
  • Bring positive energy and professionalism to every interaction
  • Are detail-oriented and tech-savvy (experience with hotel systems is a plus)
  • Have customer service experience (hospitality background preferred but not required)
  • Be part of a design-led, experience-driven hotel redefining luxury in Silicon Valley
  • Work alongside a supportive and collaborative team of 'Experience Curators'
  • Enjoy an inspiring campus with acclaimed dining, artful spaces, and innovative guest touchpoints
  • Grow with Coury Hospitality—where creative thinking, service excellence, and career development are deeply valued
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