Front Desk- Dental

Talent For Dental•Berea, KY

1d•$17 - $19

About The Position

The Opportunity We are an upcoming patient-centered denture clinic dedicated to serving with compassion and respect. While our doors are not yet open, we are building a strong team in advance to ensure everyone is trained and prepared for a smooth launch. Our mission is to provide high-quality, accessible care in a supportive and welcoming environment. We are seeking a reliable, organized, and people-focused individual to join us as a Front Desk Coordinator and help shape the foundation of our new clinic. A Day In the Life Of Manage daily front desk operations, including patient check-in/check-out, scheduling, and verifying insurance eligibility Oversee phone calls, appointment reminders, and patient communications Ensure accurate documentation, billing, and records management Support the doctor and dental assistants by coordinating patient flow and maintaining clinic efficiency Handle financial transactions, insurance submissions, and reporting in alignment with clinic policies Supervise and train administrative staff (if applicable), ensuring smooth office operations Uphold excellent customer service and resolve patient concerns professionally Coordinate multi-step treatment plans (consults, impressions, try-ins, deliveries, follow-ups) Process insurance claims, financial transactions, and maintain accurate billing and records Support lab case tracking and communication between the clinic and dental labs Provide general patient education and assist with forms, consents, and post-treatment instructions

Requirements

Previous dental or healthcare office experience required (Medicaid billing experience a plus)
Strong organizational, multitasking, and leadership skills
Excellent communication and interpersonal abilities
Proficiency in practice management software (Paycor, Dentrix, Eaglesoft, or similar)
High school diploma required

Nice To Haves

associate’s or bachelor’s degree in business/healthcare administration preferred

Responsibilities

Manage daily front desk operations, including patient check-in/check-out, scheduling, and verifying insurance eligibility
Oversee phone calls, appointment reminders, and patient communications
Ensure accurate documentation, billing, and records management
Support the doctor and dental assistants by coordinating patient flow and maintaining clinic efficiency
Handle financial transactions, insurance submissions, and reporting in alignment with clinic policies
Supervise and train administrative staff (if applicable), ensuring smooth office operations
Uphold excellent customer service and resolve patient concerns professionally
Coordinate multi-step treatment plans (consults, impressions, try-ins, deliveries, follow-ups)
Process insurance claims, financial transactions, and maintain accurate billing and records
Support lab case tracking and communication between the clinic and dental labs
Provide general patient education and assist with forms, consents, and post-treatment instructions