Front Desk Dental Receptionist - Sign on Bonus

Endodontic & Periodontic Associates, Ltd. • Homewood, IL

426d • $35,360 - $41,600 • Onsite

About The Position

The Desk Receptionist position at Endodontic & Periodontic Associates is designed for an experienced Dental Receptionist who will manage front desk operations, ensuring efficient patient flow and excellent customer service. The role involves scheduling appointments, verifying patient information, and maintaining patient records, all while providing a friendly and welcoming environment for patients and staff.

Requirements

• 1-3 years experience in the dental field.
• Knowledge of scheduling, insurance plans, and dental terminology.
• Excellent communication skills.
• Helpful to staff and patients.
• Outgoing and friendly demeanor.
• Knowledge of Dentalvision or similar dental software preferred.

Nice To Haves

• Customer service experience (1 year preferred).
• Computer skills (1 year preferred).
• Familiarity with dental terminology (1 year preferred).

Responsibilities

• Answer and manage incoming calls.
• Schedule patient appointments.
• Greet patients and notify the clinical staff of patient's arrival.
• Verify patient personal and insurance information.
• Secure all necessary paperwork and patient signatures.
• Provide patient handouts as warranted.
• Review patient forms for completeness and accuracy.
• Secure payment and/or set up financial arrangements with the patient.
• Prepare all patient records for next day appointments.
• Respond and comply to requests for information.
• Confirm upcoming appointments and recalls according to office protocol.
• Check daily appointment schedule.
• Confirm patient appointments.
• Ensure all providers' schedules are full for next day.
• Maintain confidentiality of all patient information.
• Maintain patient files in an accurate and neat manner.
• Balance batch sheets against day sheets and send to Bookkeeping Department.
• Perform other tasks as deemed necessary to ensure efficient patient flow in the office.
• Occasional work at various offices.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED