Front Desk Dental Coordinator

Rising Tide Dental•Puyallup, WA

4d•Onsite

About The Position

Smith & Wetterhus Dentistry is seeking a Front Desk Coordinator to join our family! About Us: We are a family oriented, patient-centered dental practice in the heart of Puyallup, WA. Our team works together to provide exceptional dental care in a warm, welcoming environment, all while having fun along the way! We're seeking a friendly, organized, and motivated Front Desk Coordinator to be the face of our practice and ensure every patient enjoys an excellent experience from the moment they walk through our doors. If you are someone who is seeking a flexible, work/life balance then we are who you want to call your next dental home! Dr. Smith & Dr. Wetterhus are incredibly passionate about providing quality dentistry to the community! We are excited for you to come in and be a part of our family!

Requirements

Dentrix experience MUST
Knowledge of dental procedures preferred.
Basic knowledge of Microsoft Word and Excel and dental software.
General knowledge of proper grammar, punctuation, and spelling.
Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
Dental office experience is preferred
Ability to work both independently and cooperatively in a team setting.

Responsibilities

Use of multi-line phone to make, answer, and direct phone calls.
Posting and submitting insurance claims.
Coordinate appointments to maximize the daily production goal.
Monitor the schedule throughout the day to ensure that it runs smoothly.
Explain treatment options and procedures.
Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
Work with the dentist to determine options for completion or treatment.
Present the patient with all options and a financial estimate for all options.
Check accounts balances of patients coming in and prepare to discuss any monies due.
Work with insurance companies to approve dental and medical procedures.
Receive and enter payments to appropriate accounts.
Balance cash, match bank deposit slips, and receipts daily.