Front Desk/Customer Service Specialist
About The Position
Our firm is growing - we need more awesome team members! NO LEGAL EXPERIENCE NEEDED! Pay: $15.50 - $16.50 per hour Full Benefit Packet: including 100% paid-for Health and Dental Insurance, 100% paid-for Long-Term and Short-Term Disability Insurance, PTO, Paid Holidays, 401(k) Retirement Plan, Incentive Bonus Opportunities. And more! A candidate’s proficiency in both English and Spanish will be considered in regards to compensation, in recognition of their language skills. This is a fun place to work! DeVaughn James Injury Lawyers is looking for a Front Desk Receptionist/Customer Service Specialist (CSS). Our receptionists assist clients who come into the office as well as adjusters, clients and medical providers on the phone. We focus on meeting the needs of our clients as they complete medical treatment following a personal injury incident. Excellent telephone communication, multi-line phone, strong computer skills, attention to detail, and a friendly attitude are a must. We are also looking for people who enjoy learning new things on a daily basis. No past legal experience necessary, just be willing to learn and bring a good attitude. If you are ambitious, hardworking and want to work in a positive environment this could be the job for you. This is a Full Time Job with a Full Benefit package. We currently have a team of over 130 people and are looking to add people who will fit our firm goals and culture. The firm is dedicated to extraordinary legal representation, world class service, and an unrivaled, positive work environment. We were voted "Best Place to Work” by the Wichita Business Journal in 2017, 2019, 2020, 2021 (don’t worry, we still placed in the top 3 in 2018, 2022, 2023, and 2024). If we meet the yearly firm-wide goals, the entire firm and a guest of their choosing go on a trip to a lovely, tropical destination. Past firm trips include Cancun, Jamaica, Bahamas, the Dominican Republic, Riviera Maya, and the Turks and Caicos Islands! This is a 40 hour a week, 8:00 am – 5:00 pm/8:30 am-5:30 pm job, M-F. If your mom or dad still has to wake you up for school or work in the mornings, then this job is most likely not for you. However, if you are driven, attentive, and quick to learn then you shouldn’t pass up an opportunity like this to earn money and have a lot of fun doing it.
Requirements
- Excellent telephone communication
- multi-line phone
- strong computer skills
- attention to detail
- friendly attitude
- willing to learn
- good attitude
- ambitious
- hardworking
- positive environment
- Unquestioned Integrity
- Empathetic Team Player
- Hard worker
- Sound Judgment
- Reasonably Patient
- Analytical
- Technologically Literate
- Self-Starter
- Accountable
- Problem solver
- Communicator
- Organized
- able to have fun!
Responsibilities
- assist clients who come into the office
- assist adjusters, clients and medical providers on the phone
- meeting the needs of our clients as they complete medical treatment following a personal injury incident
Benefits
- Health Insurance
- Dental Insurance
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- PTO
- Paid Holidays
- 401(k) Retirement Plan
- Incentive Bonus Opportunities
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
