Front Desk Customer Service Coordinator

MopacAustin, TX
2d$15Onsite

About The Position

Join our high-energy team at Floyd's 99 Barbershop -Mopac in the Arbor Walk shopping center as a Front Desk Customer Service Coordinator (CSC). This onsite role is ideal for someone who thrives in a fast-paced, people-first environment and enjoys creating great guest experiences. We put people first - every client, every teammate, every interaction. We lead with respect, support one another, and follow through. We celebrate diversity, encourage self-expression, and create a shop culture where everyone belongs.

Requirements

  • Strong communication skills
  • Organization
  • Reliability
  • Positive energy
  • Customer-service mindset
  • Comfort in a busy, high-volume environment

Nice To Haves

  • Front desk, retail, or hospitality experience is a plus

Responsibilities

  • Greet clients, manage check-ins, appointments, and walk-ins, and keep shop flow running smoothly
  • Handle checkout, POS transactions, phone calls, and booking support
  • Support retail sales and maintain a clean, organized front desk and lobby

Benefits

  • Employee discounts
  • Growth opportunities
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