Front Desk Coordinator, Physicians Practice, Full-time
About The Position
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in a physician practice. Brooks Physician Practice is a multi discipline outpatient facility. Responsibilities : Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Answering patients' questions; maintaining the reception area. Greet vendors and accept deliveries. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Collects and posts charges and payments according to protocols, prepares and balances daily financial registers. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Verifying patient insurance eligibility. Submit outgoing referrals/orders submitted by physicians. Monitor and triage incoming faxes Be prompt, reliable, and dependable Excellent Customer Service Able to be flexible and adaptable Have proper phone etiquette. Able to multitask within the office. Performs other related duties as assigned
Requirements
- High School diploma or equivalent
- EMR experience
- Customer service experience
- Insurance knowledge
Nice To Haves
- Previous physician office experience is preferred
- Medical terminology knowledge preferred
Responsibilities
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Answering patients' questions
- Maintaining the reception area
- Greet vendors and accept deliveries
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Collects and posts charges and payments according to protocols, prepares and balances daily financial registers.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Verifying patient insurance eligibility.
- Submit outgoing referrals/orders submitted by physicians.
- Monitor and triage incoming faxes
- Be prompt, reliable, and dependable
- Excellent Customer Service
- Able to be flexible and adaptable
- Have proper phone etiquette.
- Able to multitask within the office.
- Performs other related duties as assigned
Benefits
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
