Front Desk Coordinator - Sherman, TX

The Joint Chiropractic•Sherman, TX

1d•Onsite

About The Position

The Joint Chiropractic is seeking a Front Desk Coordinator in Sherman, TX. The company is looking for a goal-oriented, self-motivated, and proactive individual with a passion for health and wellness and sales. The role involves providing world-class service to patients and contributing to a caring team. The Joint Chiropractic has revolutionized access to chiropractic care, operating as the nation's largest operator, manager, and franchisor of chiropractic clinics. They aim to make quality care convenient and affordable, eliminating the need for insurance. With over 700 locations and nearly 11 million patient visits annually, The Joint Chiropractic is a leader in the industry, recognized on Forbes' and Fortune's lists for best small and fastest-growing companies. This position is with a franchisee of The Joint Corp., meaning the franchisee will be the employer and set terms of employment.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED)
Must have flexibility to work a variety of shifts - weekdays, weekends, mornings, and evenings!
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Be able to prioritize and perform multiple tasks
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Able to stand and/or sit for long periods of time
Able to lift up to 30 pounds

Nice To Haves

Bilingual skillset is a plus!
Office management or marketing experience a plus!

Responsibilities

Providing excellent services to members and patients
Gain memberships in order to meet sales goals
Greeting members and patients upon arrival
Checking members and patients in to see the Chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY