Front Desk Coordinator, Westside, Part-time

Brooks Rehabilitation•Jacksonville, FL

About The Position

Description Responsibilities: Provide a positive patient experience through patient engagement Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician Collect co-payments, co-insurance, and deductible at time of service Ability to multi-task in a fast paced environment Maintaining patient records and accounts by obtaining, recording, and updating the account Maintain communication with the center manager and provider relations specialist Effectively communicate both verbally and written with referral sources and vendors Qualifications: High School diploma or equivalent Successfully complete a data entry assessment Customer service experience preferred Medical terminology knowledge desired Hours: Monday- Thursday 2pm-7pm; Part-time; 20 hours/week Locations: 7749 Normandy Blvd STE 147, Jacksonville, FL 32221 Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

High School diploma or equivalent
Successfully complete a data entry assessment

Nice To Haves

Customer service experience preferred
Medical terminology knowledge desired

Responsibilities

Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors