Copy of Copy of _LJC Front Desk Coordinator Template

Best Self Aesthetics • Carlsbad, CA

2d • $21 - $26

About The Position

As our Front Desk Coordinator, you are the heartbeat of the practice — the first smile patients see and the one who helps keep everything running smoothly behind the scenes. You deliver an exceptional guest experience while supporting scheduling, check-in/check-out, and key practice goals.

Requirements

• Prior experience in a customer-facing or hospitality role preferred (aesthetic or medical environment a plus!)
• Excellent communication and interpersonal skills — you build connection quickly and naturally
• Strong organizational skills and ability to multitask in a fast-paced setting
• Comfort working with computer systems and learning new software platforms
• Ability to stay calm, positive, and solutions-oriented when needs shift or days get busy
• High level of professionalism, reliability, and alignment with our core values
• A collaborative mindset with a willingness to help teammates and go beyond what’s expected

Nice To Haves

• Prior experience in a customer-facing or hospitality role preferred (aesthetic or medical environment a plus!)

Responsibilities

• Be the first point of contact for patients — in person and over the phone — delivering an exceptional, welcoming experience
• Manage check-in and check-out workflows, including patient scheduling, payment processing, quotes, and financing navigation
• Help drive key practice goals through rebooking, maximizing schedule efficiency, and encouraging patient reviews
• Collaborate closely with providers, medical assistants, and team members to ensure the day runs smoothly
• Actively address patient questions, concerns, and feedback with care and professionalism, escalating as needed
• Maintain accuracy and consistency when navigating software systems throughout the patient journey
• Participate in team meetings, trainings, and regular touch bases with your Practice Manager
• Uphold OSHA and HIPAA compliance and contribute to a safe, clean practice environment

Benefits

• Growth potential: We’re scaling- you’ll grow alongside us
• Culture that clicks: We show up, work hard, and spread joy!
• High-value health coverage: We offer multiple plan options, including 100% employer-paid coverage on select plans
• Investing in your future: 401(k) with company match
• Flexibility and balance: Paid Time Off plus 8 holidays — and yes, your birthday counts (we’re big on celebrating people)
• Perks that support you: Employee treatment discounts, training and development opportunities, and a culture that genuinely celebrates wins

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed