Front Desk Coordinator I
About The Position
The vision of Smile Doctors is a people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. They focus on the importance of the individual and recognize that each person on their Team has something great to offer, nurturing those abilities to help Team Members grow into successful people in their careers, in the organization, and beyond. As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. They exist to love people first, straighten teeth second, and work hard to maintain a people-first culture and cultivate a fun, encouraging environment. This is an opportunity to grow with an expanding organization.
Requirements
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
- Basic knowledge of Microsoft Office
- Ability build rapport with patients
- Ability to establish and maintain good working relationships with patients and coworkers
Responsibilities
- Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
- Performs various administrative duties
- Welcomes visitors to the practice and provides information about clinic features
- Answers, screens, and routes incoming calls and takes messages as needed
- Checks-in and collects general information from patients on their first visit
- Verifies insurance information
- Notifies clinicians of patient arrival and readiness
- Makes appointments for returning patients as necessary
- Prints/reprints appointment reminders and school/work excuses
- May make changes to the patient schedule as necessary
- Coordinates payment arrangements or account resolution
- Receives, stores, and delivers shipments and mail
- Takes payments and posts to account
- Updates charts and patient information
- Drives internal marketing initiatives and fosters participation from everyone
Benefits
- Competitive salary
- Medical, dental, vision and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
