Front Desk Coordinator - Collierville, TN

The Joint Chiropractic • Collierville, TN

251d • $15

About The Position

At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages.

Requirements

• Bilingual preferred.
• Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
• High school diploma or equivalent (Associate's degree or higher preferred).
• Positive, upbeat attitude with a passion for helping others and driving sales.
• Strong sales abilities, confident in presenting and closing memberships and service packages.
• Willingness to learn, grow, and contribute to a high-performing sales culture.
• Ability to work weekends and evenings as needed.
• Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Previous office management or marketing experience a plus.

Responsibilities

• Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients.
• Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
• Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
• Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
• Build rapport and establish lasting relationships with patients.
• Share personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
• Maintain a clean and organized clinic, ensuring that inventory is stocked.
• Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
• Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
• Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
• Manage incoming calls, answering questions, and scheduling appointments as needed.
• Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
• Participate in marketing and sales initiatives designed to attract new patients to the clinic.
• Collaborate with your team to achieve clinic sales goals and contribute to a positive work environment.

Benefits

• Competitive pay with performance-based incentives.
• Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
• Opportunities for career advancement and growth.
• Be part of a nationwide movement to make chiropractic care accessible and affordable to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED