Front Desk Clerk Kihei (Full Time)

Maui Medical Group, Inc. • Kihei, HI

1d • $18

About The Position

The Front Desk Clerk is responsible for meeting and greeting all our patients. Registering our new and existing patients, updating patient demographics and verifying insurance information, collecting copayments, payments on account and identifying patients with delinquent accounts for follow up with collections. Assisting with required documents, including signatures and other information required. Monitoring the activity in the front of our clinics for proper flow of patients as being vigilant for any in appropriate activity trying to enter our clinics.

Requirements

• High school diploma or equivalent required.
• One year of receptionist experience preferred.
• Must be able to manage multiple tasks at the same time
• Possesses effective telephone skills
• Maintains a positive “can-do” attitude
• Able to work overtime as the need arises.
• Willing to effectively participate as a team member with nursing and front desk practices.
• Committed to the protection of confidential information, records, and/or reports.
• Communicates effectively in a professional and courteous manner.
• Must have effective organizational skills.

Responsibilities

• Identifies and verifies all information needed to process patient encounter. Registers new patients and/or updates existing patient/guarantor demographics, insurance information and ensures that all forms are signed. Informs patients of various forms and ensures that all forms are signed. (Medical Treatment authorization, Patient portal, Healow, Attestations, etc.)
• Collects and posts co-payments and payments on account. For patients with outstanding balances, directs patient to MMG Billing Department for collection of account. Prepares and balances deposits.
• Answers incoming calls for transfer to appropriate office and/or completes eCW telephone message and forward to appropriate staff. Schedules appointments as needed. Verifies patient’s insurance or other resources to verify insurance.
• Closes & balances cash register journals daily. Balances receipts and prepares reconciliation reports.
• Review and updates patient mailing address, per mail return list.
• All other miscellaneous responsibilities and duties as assigned.
• Demonstrates quality work, completes assignments on a timely basis, and makes decisions within limits of authority. Adheres to all company policies and procedures.
• Maintains attendance standards consistent with company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED