Front Desk Clerk (FT and PT)

Landmark Hotel GroupHampton, VA
22hOnsite

About The Position

Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You’ll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities 401(k) with company match, Life insurance Generous Paid Time Off Health Coverage: Medical, Dental, Vision. How to Apply: Ready to join a team where PEOPLE are our passion? Apply now and become part of the Landmark Hotel Group family! Holiday Inn Express Hampton 1813 W. Mercury Blvd. Hampton, VA 23666 Call Us: 757-838-8484 Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Requirements

  • Great Attitude: Always cheerful and ready to help.
  • Good Communication Skills: Can talk and listen to guests clearly.
  • Problem Solver: Quick thinker who can handle any situation.
  • Team Player: Work well with other team members to provide great service.
  • Professional Appearance: Ensure uniform and personal appearance are clean and professional.
  • Confidentiality: Maintain confidentiality of proprietary information; protect company assets.

Responsibilities

  • Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
  • Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
  • Solve Problems: Help guests with any issues or requests quickly and efficiently.
  • Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Benefits

  • Bonus money for doing a great job
  • Discounts for you, and even your friends and family
  • Training and Development Opportunities
  • 401(k) with company match
  • Life insurance
  • Generous Paid Time Off
  • Health Coverage: Medical, Dental, Vision
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