Front Desk Clerk-Full Time (Tropicana Atlantic City)
About The Position
Reports To: Manager Hotel Services (Salaried/Hourly) Job Duties Responsible for the checking in and out of guests Accepts major credit cards, cash or checks Verifies and records all business transactions Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system Answers guest inquiries pertaining to hotel services, room rates and other requested information. Provides Family Style Service at all times Promotes positive customer relations May perform other duties as assigned
Requirements
- High School diploma or equivalent experience preferred
- Previous experience in hotel reservations or front desk operations preferred
- Must have excellent communication skills
- Required to perform the customer service standards of the department
- Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.
Responsibilities
- checking in and out of guests
- Accepts major credit cards, cash or checks
- Verifies and records all business transactions
- Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
- Answers guest inquiries pertaining to hotel services, room rates and other requested information.
- Provides Family Style Service at all times
- Promotes positive customer relations
- May perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
