Front Desk Clerk/Data Entry (MFRC)

Oxuscorp • Colorado Springs, CO

2d • Onsite

About The Position

Were hiring a detail oriented, people-first Front Desk Clerk / Data Entry professional to support the Military & Family Readiness Center (MFRC) at Schriever Space Force Base. Youll be the Centers first impression greeting walk-in visitors, answering phones and email, and registering customers for classes while ensuring accurate daily data entry in the AFFIRST system. Training for base computer access and AFFIRST will be provided.

Requirements

• 4+ year of customer service, reception, or administrative support experience
• Working knowledge of Microsoft Office (Windows, Word, PowerPoint, Excel, Teams; Access a plus)
• Fast, accurate data entry and strong attention to detail
• Clear, professional verbal and written communication
• Ability to obtain base access and government computer access (companysponsored onboarding, including Cyber Awareness training)
• Reliability to cover core hours MondayFriday and coordinate absences in advance

Nice To Haves

• Experience in a government, military, highered, or communityservices frontoffice environment
• Familiarity with AFFIRST or other case/class registration systems
• Experience supporting basic printer/computer user needs
• Comfort assisting with simple marketing tasks (flyers, social, website/calendar updates)

Responsibilities

• Front-desk reception: Greet and assist walk ins; provide directions and basic information on MFRC programs, services, and classes.
• Customer communications: Answer phones and the organizational inbox professionally and promptly; route inquiries to the appropriate program manager.
• Registration & data entry: Register customers for classes/briefings; input and track daily statistics in AFFIRST (Quick Tracker); maintain sign-in logs.
• Resource center support: Help customers with computers and printers (e.g., loading paper, clearing jams, changing toner); perform random usage checks per policy.
• Marketing & updates: Assist with flyers, social posts, website/calendar updates, base magazine/marquee submissions, and weekly marketing emails.
• Facility organization: Keep the front desk, brochure racks, bulletin boards, copier room, and supply inventories neat and up to date; conduct quarterly inventories.
• Workshops & TAP support: Help prep classrooms for MFRC workshops; enter Transition Assistance Program (TAP) data and schedule client touch-points in AFFIRST.
• Team standards: Deliver courteous, accurate service; maintain business casual dress; coordinate 30 min lunch within the 11:00-13:00 window.

Benefits

• Mission driven work supporting service members, families, and the Space Force community
• Structured training and clear performance standards
• Stable weekday schedule with federalstyle environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed