Front Desk Attendant (7 vacancies)

Lancaster CountyLancaster, PA
1d$12

About The Position

The Front Desk Attendant provides facility access and customer service for patrons of Lancaster County Swimming Pool.

Requirements

  • Must be at least 14 years of age
  • Must have PA State Police background check, PA Child Abuse History clearance and FBI fingerprint background check
  • Excellent math skills
  • Basic computer operations
  • Ability to maintain focus and alertness while on duty
  • Ability to exercise discipline and initiative in planning, organizing and implementing assigned work.
  • Excellent interpersonal skills.

Responsibilities

  • Ability to handle money quickly and accurately
  • Ability to organize and maintain control under fast paced conditions
  • Comply with cash control procedures and admission procedures as set forth by Park and management staff.
  • Maintaining a good, working relationship with the public regarding: complaints, suggestions, policy and discipline.
  • Assisting in the execution of all Emergency Action Plans
  • Presents a friendly, professional image, in person and by telephone.
  • Checks passes or collects money from patrons entering facility, ensuring no one enters the facility illegally.
  • Has a working knowledge of cash register operation.
  • Operates cash register and all components of admissions office
  • Maintains a neat, well-groomed appearance
  • Has an understanding of all pool rules, schedules and programs.
  • Consistently, courteously and professionally enforce all rules and regulations.
  • Exercises mature judgement at all times
  • Handles incoming telephone calls professionally and courteously.
  • Completes daily checklists and reports
  • Is aware of all pool special events and parties and be able to assist patrons when they arrive
  • Attends Front Desk and Pool Staff meetings
  • Assists with keeping the facility clean, including bathrooms and bath houses
  • Regularly works weekends and holidays
  • Performs other duties as assigned.

Benefits

  • comprehensive benefits
  • paid time off
  • health insurance
  • flexible healthcare plans
  • employee assistance program
  • tuition reimbursement
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