Front Desk Attendant (Saturdays only)
About The Position
We’re expanding our weekend hours and looking for two friendly, customer‑focused Front Desk Attendants to support our part-time, Saturday only shift, at our fitness center in Thousand Oaks, CA. This role is perfect for someone who enjoys weekend work and loves creating a welcoming experience, greeting members, managing check‑ins, and helping make the gym a great part of our members’ week. Schedule: Part-time, 6.5 hours, Saturday only: 7:45am-2:15pm Greet, check-in and assist customers. Provides program information, services, membership and ensures the highest possible level of customer service and participant satisfaction.
Requirements
- High School Diploma or GED required.
- Must be able to lift up to 50 lbs. of weight
- Adult CPR/AED certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
Nice To Haves
- Previous customer service experience a plus.
Responsibilities
- Greeting, checking-in and assisting customers, provide program information services and membership information.
- Be present at the front desk and/or on the fitness center floor.
- Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
- Be available for customer service needs.
- Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
- Collects membership fees and performs related recordkeeping.
- Participates in membership drives to acquire new participants and enroll new participants.
- Laundry and locker rooms services.
- Secure all equipment, weights, and accessories in their designated positions.
- Inspect for any safety hazards.
- Maintains and updates participant and facility policies as appropriate.
- Educate participants on policies and procedures.
- Participate in internal programs and special events.
- Opening and/or closing duties.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
