Front Desk Attendant - Williamsburg Inn

Colonial Williamsburg Foundation • Williamsburg, VA

100d

About The Position

Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible. The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information. The position maintains a high standard of service and hospitality at all times, trains new employees, and performs other duties as required.

Requirements

• Must be available to work all shifts including days, nights, weekends, and holidays.
• Some front desk or guest relations experience preferred.
• High school diploma or G.E.D.
• Full time position.
• Ability to handle cash handling duties.
• Flexibility to include availability on short notice.
• Excellent public contact and organizational skills.
• Effective oral and written communication skills.
• Demonstrate the ability to handle guest complaints with professionalism and tact.
• Work effectively under pressure.
• Stand for extended periods.
• Respond quickly and professionally to situations.
• Manage paperwork efficiently.

Responsibilities

• Assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED