Front Desk Associates (Seasonal), Hudson Yards

Equinox • New York, NY

2d • $17

About The Position

We are looking for energetic, creative, and enthusiastic Seasonal Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

Requirements

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Nice To Haves

• Preferably interested in health, fitness, and/or sports

Responsibilities

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks
• Welcome guests to the terrace
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned chair
• Greet customers upon their departure
• Coordinate with indoor host about available seating options
• Maintain terrace and ensure no towels are left around as well as lifeguard stand
• Assist with cabana requests to ensure their chairs are available

Benefits

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED