Front Desk Associates, Great Neck

Equinox • Great Neck, NY

446d

About The Position

The Front Desk Associate position at Equinox is designed for energetic and enthusiastic individuals who are passionate about providing exceptional customer service. This role involves greeting members and guests, managing membership ID scans, answering inquiries, and maintaining a clean and orderly work environment. The position is integral to creating a welcoming atmosphere and supporting the overall operations of the club.

Requirements

• Reliable and professional demeanor
• Computer literate
• Energetic and friendly personality
• Interest in health, fitness, and/or sports
• Ability to effectively communicate in person, via email, and via phone

Responsibilities

• Professionally greet members and guests
• Scan membership IDs upon members' entrance
• Answer phones professionally
• Respond to member questions, concerns, and discrepancies
• Update members' accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with related tasks

Benefits

• Competitive salary
• Benefits package
• Industry-leading commission opportunities
• Complimentary club membership
• Perks and incentives with products and services including Personal Training, Pilates, Spa, and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed