Front Desk Associate
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About The Position
The position involves building client loyalty by assessing their needs, listening, and asking questions. The role requires selling appropriate services, signing clients up as members, and resolving concerns positively. Providing 5-star service to all members, employees, and outside contacts is essential. Additionally, the individual will be responsible for promoting MassageLuXe positively, executing all policies and procedures consistently, generating new clientele through grassroots marketing, and upholding standards of cleanliness, safety, and equipment functionality. The role also includes implementing cash management and banking procedures accurately and maintaining a positive atmosphere in the spa.
