Hand and Stone is seeking for a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!
Requirements
Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
Responsibilities
Provide excellent customer service to members/guests.
Sell Memberships
Welcome and greet members/guests upon arrival.
Answer phones, book appointments, sell memberships, gift cards and upgrades.
Follow proper filing procedures/file maintenance.
Promote health/wellness benefits of massage therapy.
Maintain a professional and clean work environment & appearance.