Weekend Front Desk Associate - Beverly West (Luxury HOA)
About The Position
Action is seeking a part-time Front Desk Associate to join our Beverly West team in Westwood, Los Angeles. Compensation: $20.00 - $21.00 Hourly Schedule: 7:00 am - 3:30 pm Saturday & Sunday What Youâll Do (Job Duties) Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. Maintain the appearance of the front desk area, lobby, and main elevators. Monitor lobby activity and maintain access control. Provide concierge services. Complete Daily Activity Report Answer and direct incoming phone calls. Receive and distribute resident parcels. Address resident and guest concerns and questions. Demonstrate a strong understanding of the association's governing documents.
Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
- At least 1 year of customer service experience.
- Highschool Diploma/GED or equivalent
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Nice To Haves
- Hospitality, luxury retail, or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired.
Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
- Maintain the appearance of the front desk area, lobby, and main elevators.
- Monitor lobby activity and maintain access control.
- Provide concierge services.
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels.
- Address resident and guest concerns and questions.
- Demonstrate a strong understanding of the association's governing documents.
Benefits
- We offer competitive pay and ample opportunities for career growth and advancement.
- Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
- We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
- We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.
- Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
