Front Desk Associate
Frontline Dental Implant Specialists•Cold Spring, KY
12d•Onsite
About The Position
Be the first smile our patients see! We’re committed to creating a supportive, growth-focused environment—and we’re looking for an enthusiastic Front Desk Associate who loves connecting with people. In this role, you’ll be the heartbeat of our practice, delivering an exceptional patient experience from the moment they walk through the door.
Requirements
- High school diploma or equivalent
- Strong customer service mindset with excellent organizational and time-management skills
- Friendly, professional, and detail-oriented communicator
Nice To Haves
- Dental office experience preferred
Responsibilities
- Welcome and check in patients, verify information, and manage incoming calls and inquiries
- Schedule, confirm, and coordinate appointments to ensure a smooth daily flow
- Verify insurance, collect copays, and manage outstanding balances
- Present treatment plans and financial options with confidence and clarity
- Maintain accurate patient records and charts
- Upload and process X-rays and doctor referrals
- Build positive, lasting relationships with patients and team members
Benefits
- Medical, Dental, and Vision insurance
- Paid Time Off (PTO)
- 401(k) with company matching
- Life, Short-Term, and Long-Term Disability insurance
- Clear opportunities for career growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
