Front Desk Associate

Pure Barre - Novato • Novato, CA

21d • $18

About The Position

Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others! Pure Barre is a community centered around fitness and encouragement to live healthier lives and be our best self! We are currently expanding our team at Pure Barre Novato and seeking an outgoing and friendly individual to join our team!

POSITION:
The purpose of the Front Desk Associate is to assist with class check ins, engage members, follow up with prospects, and sell retail. We are looking for someone to assist at the desk on Mondays, Wednesdays, and the occasional weekend morning. More shifts are available seasonally.

Requirements

• Excellent communication and customer service skills required
• Warm welcoming and engaging personality
• Ability to build strong customer relationships
• Goal-oriented
• Self-motivated and takes initiate
• Ability to learn and use the ClubReady software system
• Must have excellent communication skills via in person, phone and email
• Strong organizational and multi-tasking skills
• Must have proficient computer skills
• Evening and weekend availability
• Authorization to work in the United States required
• Applicants must be 18 years of age and older to apply

Responsibilities

• Maintain a professional and warm presence at the front desk
• Follow the lead generation and follow up protocol
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments
• Process accurate credit card transactions
• Follow up & follow through activities with prospective clients
• Restock and organize the retail shop
• Attend and complete all relative training programs as needed
• Take pictures for social media platforms
• Light cleaning of the retail area, studio, and restrooms
• Other duties as assigned

Benefits

• 401(k)
• Employee Retail Discounts
• Free unlimited membership to Pure Barre
• Opportunities for growth within the studios

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees