Part-Time Front Desk Associate

CITY OF DEARBORN HEIGHTS • Dearborn Heights, MI

1d • $15

About The Position

The Front Desk Associate position is focused primarily on public contact by addressing program registrations, assisting walk-in visitors, and answering telephone inquiries. The employees of the City are required to serve citizens and customers in a tactful, courteous manner; and establish and maintain good working relationships with staff, directors, elected officials, and the general public. This position will work primarily afternoons and weekends.

Requirements

• Must be at least 18 years of age and have earned a High School degree.
• Must be able to have good attendance, be proficient in Office365 programs, type a minimum of 60 WPM, and be able to use a calculator.
• Must be customer-oriented and maintain excellent customer service.
• Must be able to pass a post-offer background check, and physical and drug screening.

Responsibilities

• Greets and assists the general public, provides information, and accepts fees and registrations for programs.
• Assisting customers with facility regulations and policies.
• Prepares facility spaces for events.
• Records and assists with rentals.
• Report unsafe conditions in the buildings/premises, injuries, or incidents that occur at the Center to the Director or Deputy Director.
• Must be available to work weekdays, weeknights, weekends, and/or Holidays as required.
• Assisting with other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED