Echo Front Desk

Gulf Coast Hotel Management Inc • Katy, TX

14h • Onsite

About The Position

The Front Desk Associate is a team member of the ECHO Suites Extended Stay by Wyndham Houston Katy West location, a new, fast-growing extended stay brand in a prime location. Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer that provides a friendly atmosphere where associates can work, grow, and advance in a supportive environment. The company is committed to supporting its team members. The Front Desk Associate serves as the face of the hotel, responsible for delivering outstanding customer service to all guests, managing check-ins and check-outs, handling reservations, and resolving any guest issues. The ideal candidate should possess excellent communication skills, a positive attitude, a strong dedication to providing the highest level of service, and demonstrate paramount honesty and integrity in all actions.

Requirements

• Excellent communication skills
• A positive attitude
• A strong dedication to providing the highest level of service
• Honesty and integrity must be paramount in all that you do

Responsibilities

• Providing outstanding customer service to all hotel guests
• Checking guests in and out of the hotel
• Managing reservations
• Resolving any guest issues that arise

Benefits

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates
• Employee Assistance Program for Associates and household members
• Employee Discount Program
• Employee Hotel Guest Room Program
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees