Front Desk Associate Needed
About The Position
Your day-to-day : Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Make new reservations for incoming guest. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Knowledgeable of immediate area, services, attractions, and events. Knowledgeable of fire and emergency procedures. Use of Opera PMS a huge plus. Works well under pressure, dealing with many arrivals and departures within a short period of time. Able to accommodate a flexible schedule that may include weekends and/or holidays. Familiar with hotel systems and operations and can enter in information accurately. Outside-of-the-box thinker who takes initiative to creatively solve problems. MUST BE WILLING TO WORK ALL SHIFTS!!!!!!! 6am-2pm 2pm-10pm 10pm-6am
Requirements
- MUST BE WILLING TO WORK ALL SHIFTS!!!!!!! 6am-2pm 2pm-10pm 10pm-6am
Nice To Haves
- Use of Opera PMS
Responsibilities
- Review arrivals noting special requests, blocking rooms as needed.
- Check in and out hotel guests in a confident, professional and friendly manner.
- Make new reservations for incoming guest.
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
- Knowledgeable of immediate area, services, attractions, and events.
- Knowledgeable of fire and emergency procedures.
- Works well under pressure, dealing with many arrivals and departures within a short period of time.
- Able to accommodate a flexible schedule that may include weekends and/or holidays.
- Familiar with hotel systems and operations and can enter in information accurately.
- Outside-of-the-box thinker who takes initiative to creatively solve problems.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
