Front Desk Associate

Upper Montclair Country Club•Clifton, NJ

2d•$17 - $17•Onsite

About The Position

Upper Montclair Country Club is seeking a friendly, professional, and service-oriented Part-Time Front Desk Associate to join our team. As one of the first points of contact for Members and guests, whether in person, by phone, or online, this role is key in providing an exceptional and welcoming experience. The ideal candidate embodies our Club’s culture of hospitality, professionalism, and warmth. This position requires availability during evenings, weekends, and holidays.

Requirements

Availability to work evenings (Tuesday–Friday, 4–8 PM), weekends, and holidays (approx. 12 hours/week over 3–4 shifts)
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Proficiency in Microsoft Word, Excel, and general computer navigation
Business professional attire is required while on duty

Nice To Haves

Experience with multi-line phone systems and/or reception duties preferred

Responsibilities

Greeting all Members and guests upon arrival with professionalism and courtesy
Answer and direct incoming phone calls using proper etiquette
Take dining, to-go, and event reservations accurately
Monitor and respond to Front Desk emails, forwarding messages as needed
Format, print, and post daily specials menus (also event menus and buffet cards as needed) using Club templates
Manage the distribution of mail and packages
Monitor parking lot gate access and report unauthorized individuals in or around club facility
Notify management of any dress code violations
Provide general administrative support as needed for club operations