Front Desk Associate – Medical Office

Roscoe Physiotherapy CO • Hermitage, PA

2d • $14 - $17

About The Position

Roscoe Physiotherapy Co. is a locally owned physical therapy clinic in Hermitage, PA. We help people move better, feel better, and get back to the activities they love. Our front desk team plays a huge role in creating a warm, organized, and positive experience for every patient who walks through our doors. We are looking for a friendly and dependable Front Desk Associate to join our growing team.
This is an entry-level to early-career front desk role focused on: greeting patients, answering phones, scheduling appointments, collecting payments. If you enjoy helping people, staying organized, and working in a positive healthcare environment, this is a great opportunity.

Requirements

• enjoy working with people and creating a positive first impression
• are comfortable talking on the phone and in person
• are reliable, organized, and detail-oriented
• can learn basic scheduling and payment systems

Nice To Haves

• Previous front desk, customer service, or office experience is helpful

Responsibilities

• Greet patients with energy, warmth, and professionalism
• Answer incoming phone calls and help patients schedule appointments
• Check patients in and out for their visits
• Collect co-pays and payments accurately
• Help keep the front desk area organized and welcoming
• Communicate clearly with therapists and team members to support patient flow

Benefits

• health insurance
• 401k
• PTO
• On-the-job training provided
• supportive and friendly team environment
• consistent schedule in a professional healthcare setting
• clear expectations and structured training
• meaningful work helping people during their recovery

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed