Front Desk Associate
About The Position
Northwoods Veterinary Service has been serving central Wisconsin for nearly 20 years. Historically, NVS is a 2-doctor practice that has served dairy and livestock clients. Northwoods Veterinary Service offers a fully mobile veterinary service for cattle, swine and small ruminants. Northwood Veterinary Service is located outside the village of Birnamwood in the town of Norrie, WI which is 30 miles from the Wausau and Granite Peak Ski communities, and only 80 miles from Green Bay! We are currently looking for a front desk associate to join our team! This position is part-time, approximately 25-29 hours per week.
Requirements
- Proven work experience as a receptionist (preferably in the veterinary industry, but we are willing to train the right candidate)
- Multiline phones, copy/fax/printer & computer proficiency
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
- Must have excellent customer service skills
Responsibilities
- Greet and welcome guests as soon as they arrive at the clinic, invoice customers as needed
- Answer phone calls and schedule appointments as well as screen and forward calls as needed
- Provide basic and accurate information in-person and via phone/email
- Confirm next day appointments by phone
- Perform other clerical receptionist duties such as filing, copying, faxing, and monitoring the office email account
- Label and stock inventory
- Sort and distribute daily mail/deliveries
- Ensure reception area and lobby is tidy and presentable; laundry as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
