Front Desk Associate for Renew Massage Studio's Denver Studio - Part Time Sunday, Monday, and Wednesday
About The Position
Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio , we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being. Position: Front Desk Associate Location: 765 S University Blvd, Denver, CO 80209 Pay: $21.00 per hour Why Join Us? At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.
Requirements
- Experience: At least 1 year of front desk or customer service experience required
- Dependability: Reliability and punctuality are a must.
- Communication Skills: Must be friendly, outgoing, professional, respectful, and effective with both clients and teammates.
- Tech-Saviness: Comfortable using desktop computers and booking software.
- Multitasking Ability: Capable of staying organized, self-directed, and efficient in a fast-paced environment. Able to problem solve and work on multiple projects at once.
Nice To Haves
- massage industry familiarity is a plus.
Responsibilities
- Deliver Excellent Client Care: Greet clients warmly, handle client check-ins and checkouts, answer questions in person and on the phone, and troubleshoot client concerns and issues as needed. Complete assigned cleaning and clerical duties and other tasks as assigned.
- Process Payments: Handle client transactions, late cancellations, and master all checkout procedures.
- Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.
- Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.
- Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.
Benefits
- Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law
- Annual Raises: Guaranteed yearly pay increases
- Paid Sick Time: Available to all employees
- Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30+ hours/week), with optional vision and dental coverage
- Employee Discounts: 55% off all massage services, plus discounts for family and friends
- 401(k): Available for employees if you work 500 hours in 6 months, ie working approx. 20+ hours per week
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
