Front Desk Associate
Scenthound San Diego, CA•San Diego, CA
•$18 - $21•Onsite
About The Position
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
Requirements
- Sales experience and confidence (membership sales are highly valued!)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Willingness to work in a smoke-free environment
Responsibilities
- Drive membership sales through health and wellness education
- Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer – responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Benefits
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Medical, dental, and vision insurance benefits
- Merit-based pay increases
- Paid Vacation
- Complimentary service membership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
