Front Desk Associate for Renew Massage Studio's Denver Studio - Part Time Sunday, Monday, and Wednesday
About The Position
Join Renew Massage Studio as a Front Desk Associate! Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio, we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being. Position: Front Desk Associate Location: 765 S University Blvd, Denver, CO 80209 Pay: $21.00 per hour Why Join Us? At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.
Requirements
- Experience: At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus.
- Dependability: Reliability and punctuality are a must.
- Communication Skills: Must be friendly, outgoing, professional, respectful, and effective with both clients and teammates.
- Tech-Savviness: Comfortable using desktop computers and booking software.
- Multitasking Ability: Capable of staying organized, self-directed, and efficient in a fast-paced environment. Able to problem solve and work on multiple projects at once.
Nice To Haves
- massage industry familiarity is a plus
Responsibilities
- Deliver Excellent Client Care: Greet clients warmly, handle client check-ins and checkouts, answer questions in person and on the phone, and troubleshoot client concerns and issues as needed. You'll also need to complete assigned cleaning and clerical duties and other tasks as assigned.
- Process Payments: Handle client transactions, late cancellations, and master all checkout procedures.
- Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.
- Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.
- Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.
Benefits
- Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law
- Annual Raises: Guaranteed yearly pay increases
- Paid Sick Time: Available to all employees
- Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30+ hours/week), with optional vision and dental coverage
- Employee Discounts: 55% off all massage services, plus discounts for family and friends
- 401(k): Available for employees if you work 500 hours in 6 months, ie working approx. 20+ hours per week
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
